SMS Sending and Reporting Issues

Incident Report for Constant Contact

Resolved

This incident has been resolved.

Posted Oct 18, 2023 - 15:03 EDT

Investigating

We're currently experiencing a delivery issue with our SMS service. SMS campaigns will show as sent after their scheduled time, but reporting indicates that 0 messages were sent. Internally, the SMS messages are not sent. Our engineers are aware of this issue, and are researching the root cause.

Posted Oct 18, 2023 - 10:00 EDT

This incident affected: SMS (SMS Sending).