Difficulty Calling Into Support

Incident Report for Constant Contact

Resolved

Our phone system provider has implemented a fix, and systems are fully operational.

Posted Jan 04, 2023 - 15:10 EST

Monitoring

Our phone system provider has implemented a fix. Our support agents are able to take support calls and we are currently monitoring the situation for any additional issues.

Posted Jan 04, 2023 - 14:28 EST

Identified

The issue has been identified and our phone system provider is working to implement a fix.

Posted Jan 04, 2023 - 13:31 EST

Investigating

Customers are experiencing difficulties calling into support. We are working with our phone system provider to fix this issue as quickly as possible. Please use our chat support or visit our Help Center for other support resources during this time.

Posted Jan 04, 2023 - 13:05 EST

This incident affected: Contact Center.