SMS login issues

Incident Report for Constant Contact

Resolved

This incident has been resolved.

Posted Nov 12, 2025 - 16:17 EST

Monitoring

An update has been made, and we will continue to monitor the issue.

Posted Nov 12, 2025 - 15:59 EST

Update

We are continuing to investigate this issue.

Posted Nov 12, 2025 - 15:54 EST

Investigating

Some customers using SMS as their authentication method to log in to Constant Contact accounts may encounter difficulties in receiving the SMS notification. While the investigation into this issue is ongoing, you can opt for push notification as an alternative authentication method to access your account.

Posted Nov 12, 2025 - 14:45 EST

This incident affected: Login.